https://helpforum.sky.com/t5/Talk/Sky-talk-shield/m-p/4360276#M83135 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3798948">@Moggy77</a>&nbsp; Have you tried to turn it off and back on? If the call is logged then you should be able to add this to the star list or is it not letting you do this?</P> Wed, 12 Jul 2023 20:57:38 GMT Highlinder 2023-07-12T20:57:38Z https://helpforum.sky.com/t5/Talk/Sky-talk-shield/m-p/4360069#M83131 <P>Help please! My elderly parents have Sky talk shield and all of a sudden it has started to block the doctors surgery withheld number! I've tried to put it on the star list but it won't let me. Any ideas how to sort this please? Thanks&nbsp;</P> Wed, 12 Jul 2023 17:09:16 GMT https://helpforum.sky.com/t5/Talk/Sky-talk-shield/m-p/4360069#M83131 Moggy77 2023-07-12T17:09:16Z https://helpforum.sky.com/t5/Talk/Sky-talk-shield/m-p/4360276#M83135 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3798948">@Moggy77</a>&nbsp; Have you tried to turn it off and back on? If the call is logged then you should be able to add this to the star list or is it not letting you do this?</P> Wed, 12 Jul 2023 20:57:38 GMT https://helpforum.sky.com/t5/Talk/Sky-talk-shield/m-p/4360276#M83135 Highlinder 2023-07-12T20:57:38Z