topic Landline not working in Talk

Landline not working

landline+fault — Tue, 11 Jul 2023 09:00:49 GMT

no landline no tone when you ring the number engaged tone

Re: Landline not working

Daniel0210 — Tue, 11 Jul 2023 09:02:25 GMT

@landline+fault

Try the troubleshooting on this link

https://www.sky.com/help/articles/fix-phone-problems-start

Re: Landline not working

caesarome — Tue, 11 Jul 2023 09:02:27 GMT

@landline+fault

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-start

You can also run this test via the MySky app.

Let us know how you get on.