topic Receiving calls to wrong number in Talk

Receiving calls to wrong number

Peter.D — Sun, 25 Jun 2023 13:33:52 GMT

We have been receiving calls to our landline over the past couple of days not intended for us. On phoning the home number from my mobile, I get through to a complete stranger. It appears that the number has been changed without our knowledge.

Re: Receiving calls to wrong number

Daniel0210 — Sun, 25 Jun 2023 13:54:03 GMT

@Peter.D

If you dial 17070 from your landline there should be an automated message which includes your landline number. Have you recently moved to Sky Broadband/Talk or changed your package or moved address?

Re: Receiving calls to wrong number

Peter.D — Sun, 25 Jun 2023 13:58:27 GMT

No, we've been at the current address with Sky for 9 years so it's not a new customer situation.

Re: Receiving calls to wrong number

Daniel0210 — Sun, 25 Jun 2023 14:23:23 GMT

@Peter.D

So when you dial 17070 is the number mentioned the number you're expecting?