topic Excessive Sky Talk charges in Talk

Excessive Sky Talk charges

Daisymay1709 — Thu, 01 Jun 2023 21:25:39 GMT

Being on a pay as you talk contract we don't normally use our landline for outgoing calls. However my wife used it for a couple of calls to the Doctors. She had to wait in a queue for around 1 hour 15 mins before she got through on both calls. I was staggered to see charges against each of these calls in excess of £15 which appears to be a lot more than the stated Sky rate. Anyone know what's going on?

Re: Excessive Sky Talk charges

caesarome — Thu, 01 Jun 2023 21:30:38 GMT

Was the call on a local rate number so an 01, 02 or 03 number or something else ?

Re: Excessive Sky Talk charges

Daisymay1709 — Thu, 01 Jun 2023 21:33:03 GMT

Thanks for the response it was on a normal local 01 number

Re: Excessive Sky Talk charges

Daniel0210 — Fri, 02 Jun 2023 03:22:21 GMT

@Daisymay1709

Call charges with Pay As You Talk are 25p per minutes so a call lasting 75 mins would come to approximately £18.75.

Re: Excessive Sky Talk charges

Daisymay1709 — Fri, 02 Jun 2023 06:33:36 GMT

Thank you. I didn't realise it was that much a minute.

Re: Excessive Sky Talk charges

TimmyBGood — Fri, 02 Jun 2023 13:17:11 GMT

@Daisymay1709

BT currently charges their subscribers 26.12 pence per minute for unbundled calls.

Re: Excessive Sky Talk charges

Daisymay1709 — Sat, 03 Jun 2023 07:40:34 GMT

Oh my, that is excessive 🤔