topic Re: Landline not working no sound or ring tone and all is plugged in and charged in Talk

Landline not working no sound or ring tone and all is plugged in and charged

Maria888 — Wed, 24 May 2023 16:44:40 GMT

Landlines not working everything is plugged in and charged

Re: Landline not working no sound or ring tone and all is plugged in and charged

Chrisee — Wed, 24 May 2023 16:57:19 GMT

@Maria888 you need to report the fault to Sky so I am escalating your post so expect a contact offering a private chat through thecforum where a chat button will appear.

Re: Landline not working no sound or ring tone and all is plugged in and charged

caesarome — Wed, 24 May 2023 18:33:46 GMT

@Chrisee

Your forget the escalation !

@Maria888

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Landline not working no sound or ring tone and all is plugged in and charged

Chrisee — Wed, 24 May 2023 18:47:49 GMT

@caesarome actually I didn't but for some reason the escalation did not work which is the second of mine that hasn't.

Re: Landline not working no sound or ring tone and all is plugged in and charged

Lisa-P1987 — Thu, 25 May 2023 09:48:43 GMT

Thanks for escalating this. We’ve sent @Maria888 an invite to chat.

Re: Landline not working no sound or ring tone and all is plugged in and charged

Tom-W19 — Sat, 27 May 2023 09:56:59 GMT

Hi Maria888

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.