topic Moved house & number not transferred, line now disconnected (9th May) any was of getting it back? in Talk

Moved house & number not transferred, line now disconnected (9th May) any was of getting it back?

Norrisuk — Mon, 22 May 2023 13:03:13 GMT

Is there anyone out there in the multiverse that knows the answer to this? 😊. I was with Sky and had to move house for health reasons. (17th March). With Sky i was not able to take the phone numher with me,, for this reason i went with Vorgin as they were the only provider who said they could do this. 2 momths down the line Virgin havent managed to do it, i received no calls, no updates despite me calling over 15 times and emailing their compalimts department numerous times.
The line at the old house has since been cancelled (9th May). , so i am presuming Virgin will definately not be ble to transfer it now. Is there any way i can get my old number back? I am assuming it has not neen reused yet as only recenlty calcelled. Thank you 😊

Re: Moved house & number not transferred, line now disconnected (9th May) any was of getting i

Mark39 — Mon, 22 May 2023 13:29:34 GMT

Not via Sky, I'm afraid. Once your line became inactive the number will have been returned by Sky to the pool of unused numbers from which they can't retrieve it. I doubt any other provider can either. There's a very remote possibility that BT can, so you might wish to ask them.

Re: Moved house & number not transferred, line now disconnected (9th May) any was of getting i

Norrisuk — Mon, 22 May 2023 22:05:27 GMT

I did try BT, i put the number in online and it cme back saying it couldnt tramsfer it. Thanks anyway, thought i would double dheck to be sure. 😊