Landline not able to make/receive calls

Debsm71 — Fri, 21 Apr 2023 14:46:22 GMT

My landline has a dial tone but I can't make or receive calls.

When someone rings me, they can't hear me but I can hear them.

If I try to dial a number, it goes through the beeps of dialling a number, then straight back to dial tone.

Re: Landline not able to make/receive calls

caesarome — Fri, 21 Apr 2023 15:16:46 GMT

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-start

You can also run this test via the MySky app.

Let us know how you get on.

topic Re: Landline not able to make/receive calls in Talk

Landline not able to make/receive calls

Re: Landline not able to make/receive calls