topic Re: Cancel sky broadband & keep sky talk in Talk

Cancel sky broadband & keep sky talk

will28 — Mon, 10 Apr 2023 21:39:27 GMT

Hi,

If I cancel sky broadband but keep sky talk will I have to pay the £18.99 line rental,assuming I can just have sky talk?

Thank you

Re: Cancel sky broadband & keep sky talk

Highlinder — Mon, 10 Apr 2023 21:47:58 GMT

@will28You are unable to have one without the other. If you are moving to another provider they will take your talk package also.

You used to be able to have your talk and broadband with separate companies, but that when it was older ADSL. Everyone that had this was told to change and go with either company for broadband & talk. So the scenario that you are trying to see if is available is not possible.

Re: Cancel sky broadband & keep sky talk

will28 — Tue, 11 Apr 2023 03:31:58 GMT

Ok thanks. I'm potentially getting a second line put in from hyperoptic (full fibre) but you can only have digital voice with them (phone plugged into router).

Re: Cancel sky broadband & keep sky talk

Mark39 — Tue, 11 Apr 2023 07:01:33 GMT

@will28 bear in mind Openreach intend to,switch off the analogue phone service completely in the near future - the last scheduled,switch off date I heard was 2025, but I'm not sure whether that's still the current deadline. New Sky phone subscribers have had a digital service via their broadband Hub for several years.

Re: Cancel sky broadband & keep sky talk

TimmyBGood — Tue, 11 Apr 2023 10:49:36 GMT

@will28 wrote:

Ok thanks. I'm potentially getting a second line put in from hyperoptic (full fibre) but you can only have digital voice with them (phone plugged into router).

PSTN services have already reached 'stop sell' in around 400 exchange areas, and nationally end of sales of new service is due in September this year.

If your exchange is currently in 'stop-sell' then no telco could order a PSTN (analogue voice) service for you. In addition many ISPs (including Sky) will only order SOGEA even where PSTN is still available.