https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4270931#M81443 <P>I joined sky very recently and set up my broadband router and connected my landline as guided. &nbsp;I was using my landline through a traditional phone connection with my previous provider. &nbsp;Since I have set up my new sky router and connected my landline I have no phone service, not even a dial tone. &nbsp;I've tried reconnecting it to the traditional line but that's now disconnected. I have tried all the troubleshooting and it's just not working. Now I am scared that I have lost my landline number. I am elderly and I need to have my landline as the mobile phone service is not good in my area. Please help.&nbsp;</P> Sun, 02 Apr 2023 16:32:39 GMT Tipp1949 2023-04-02T16:32:39Z https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4270931#M81443 <P>I joined sky very recently and set up my broadband router and connected my landline as guided. &nbsp;I was using my landline through a traditional phone connection with my previous provider. &nbsp;Since I have set up my new sky router and connected my landline I have no phone service, not even a dial tone. &nbsp;I've tried reconnecting it to the traditional line but that's now disconnected. I have tried all the troubleshooting and it's just not working. Now I am scared that I have lost my landline number. I am elderly and I need to have my landline as the mobile phone service is not good in my area. Please help.&nbsp;</P> Sun, 02 Apr 2023 16:32:39 GMT https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4270931#M81443 Tipp1949 2023-04-02T16:32:39Z https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4270987#M81444 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3745910">@Tipp1949</a>&nbsp; Is there a voice light on the hub?&nbsp; Is this lit up?&nbsp; Have you plugged in the the socket on the hub marked UK?</P> Sun, 02 Apr 2023 17:45:45 GMT https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4270987#M81444 GD1 2023-04-02T17:45:45Z