topic Re: Is it Free to Call Sky CS on the Sky Pay As You Talk Package? in Talk

Is it Free to Call Sky CS on the Sky Pay As You Talk Package?

abarthman — Thu, 16 Mar 2023 17:37:35 GMT

Just received an email detailing my increased broadband charge (£25 to £29, which is 16%) and I intend phoning Sky CS to try to negotiate a lower charge or let them know that I am leaving. I am within my minimum term.

I am on the basic Sky Pay As You Talk package, but it is unclear whether calls to Sky CS are chargeable or free.

I can see references to Sky Talk customers getting free calls to Sky CS, but it does not specify whether this includes Sky Pay A You Talk customers.

Re: Is it Free to Call Sky CS on the Sky Pay As You Talk Package?

Mark39 — Thu, 16 Mar 2023 17:48:34 GMT

Calls to Sky are free on a Sky landline, regardless of the call package you have.

Re: Is it Free to Call Sky CS on the Sky Pay As You Talk Package?

abarthman — Thu, 16 Mar 2023 18:12:34 GMT

Thanks for that.

Much appreciated.