topic Re: Disconnecting Landline in Talk

Disconnecting Landline

Charlielouise22 — Tue, 07 Mar 2023 10:12:22 GMT

Can I disconnect my landline?
but still have broadband?
I can't remember the last time I used my landline phone!

Re: Disconnecting Landline

Mark39 — Tue, 07 Mar 2023 10:29:18 GMT

Unless you have a fibre optic cable to your home, broadband is delivered via the phone line, so if you disconnect it you'll lose both. You can downgrade to the Pay as you Talk package which has no monthly subscription. You just pay for any calls you make - so no calls, no charge.

Re: Disconnecting Landline

Highlinder — Tue, 07 Mar 2023 10:56:00 GMT

@Charlielouise22 If you don't use your landline phone and as @Mark39 pointed out you can go to pay as you talk, thus no call charges. Unplugging your phone will not disconnect your broadband, this can be plugged in on its own.

Re: Disconnecting Landline

Merryman — Wed, 08 Mar 2023 12:08:24 GMT

I have the landline, but use another broadband provider. Am I paying for broadband, because it is a package with Talk telephone?

Re: Disconnecting Landline

Highlinder — Wed, 08 Mar 2023 12:54:48 GMT

@MerrymanAre you a different person to @Charlielouise22 as you have tagged on to the bottom of this thread.

You can only have one broadband provider and that normally has talk also attached to this unless you have two of them separate. Which could have been done years ago, but is being phased out.

Re: Disconnecting Landline

No+Display+Name — Tue, 09 May 2023 20:12:53 GMT

Is it possible to Actually SPEAK to Someone at Sky instead of all the Questions that don't answer my Questions. Please someone help me.

Re: Disconnecting Landline

Mark39 — Tue, 09 May 2023 20:16:18 GMT

@No+Display+Name wrote:

Is it possible to Actually SPEAK to Someone at Sky instead of all the Questions that don't answer my Questions. Please someone help me.

How can we help?