topic Re: Landline phone going to answerphone in Talk

House phone going to answer phone

Kingy2kingy — Mon, 06 Feb 2023 12:44:32 GMT

Recently joined Sky Stream. My number was to be transferred from BT to Sky. Hooked up landline to back of Sky Router as per instructions.

Calls to land line phone goes straight to answering messages. Can call from landline to my mobile.

any ideas?
thanks

Re: House phone going to answer phone

TimmyBGood — Mon, 06 Feb 2023 13:54:26 GMT

@Kingy2kingy

Nothing to do with Stream, which is a subscription television service and associated hardware device. Presumably you took out a subscription to Sky Broadband at the same time, of which bundled telephony (Sky Talk) is part. There's a forum for Sky Talk here:

https://helpforum.sky.com/t5/Talk/bd-p/SkyTalkTechnical

Landline phone going to answerphone

Kingy2kingy — Mon, 06 Feb 2023 13:03:45 GMT

Recently got Sky Stream and broadband. Hooked up landline phone to UK socket on back of Sky Hub. I can call OUT to my mobile from it, but calling the landline goes straight to answer phone.
part of contract was to transfer my bt mumber.

Re: Landline phone going to answerphone

Mark39 — Mon, 06 Feb 2023 14:41:04 GMT

Check the phone number allocated to your Sky Talk service, by dialling 17070.