https://helpforum.sky.com/t5/Talk/Number-not-recognized/m-p/4196488#M80162 <P>My mother in law has had the same number with Sky for years and I never had a problem getting through until 23rd December when everyone that called was getting the message "Number not recognized". Reported it as a fault and Openreach replaced the dropwire to her house. Everyone else apart from me can now get through. I get the same message from both my landline and my mobile (both are with Sky). Openreach came out again and confirmed all ok. Tried to report it as a fault on my line but gave up after speaking to 6 people over 40 minutes. No one knew what to do any don't even seem to have registered my call to them.</P><P>We have restarted my mobile. Moved the sim card from slot 1 to slot 2.</P><P>Rebooted the router</P><P>Rebooted the landline (FTTP)</P><P>She does not have call forwarding and Talk Shield is not switched on so she can't have blocked my numbers although this would give a different announcement.</P><P>I have no problems making or receiving calls from anyone else on both numbers.</P><P>Any suggestions please??</P> Thu, 05 Jan 2023 15:03:35 GMT JimbobNottingham 2023-01-05T15:03:35Z https://helpforum.sky.com/t5/Talk/Number-not-recognized/m-p/4196488#M80162 <P>My mother in law has had the same number with Sky for years and I never had a problem getting through until 23rd December when everyone that called was getting the message "Number not recognized". Reported it as a fault and Openreach replaced the dropwire to her house. Everyone else apart from me can now get through. I get the same message from both my landline and my mobile (both are with Sky). Openreach came out again and confirmed all ok. Tried to report it as a fault on my line but gave up after speaking to 6 people over 40 minutes. No one knew what to do any don't even seem to have registered my call to them.</P><P>We have restarted my mobile. Moved the sim card from slot 1 to slot 2.</P><P>Rebooted the router</P><P>Rebooted the landline (FTTP)</P><P>She does not have call forwarding and Talk Shield is not switched on so she can't have blocked my numbers although this would give a different announcement.</P><P>I have no problems making or receiving calls from anyone else on both numbers.</P><P>Any suggestions please??</P> Thu, 05 Jan 2023 15:03:35 GMT https://helpforum.sky.com/t5/Talk/Number-not-recognized/m-p/4196488#M80162 JimbobNottingham 2023-01-05T15:03:35Z https://helpforum.sky.com/t5/Talk/Number-not-recognized/m-p/4196633#M80166 <P>All you can do is to continue to try and report this to Sky via the free 150 number as a fault so it can be past to other&nbsp;teams to investigate.</P> Thu, 05 Jan 2023 16:43:10 GMT https://helpforum.sky.com/t5/Talk/Number-not-recognized/m-p/4196633#M80166 caesarome 2023-01-05T16:43:10Z