https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176150#M79576 <P>My Phone Line is Dead but Internet is working. Sky Service Checker says all is ok??!! Its not!! After trying all the usual checks, I tried phoning but staff are in training and wait time is over 30 minutes ... hold music after eight minutes turned me suicidal!! Can I get an <STRIKE>Amen</STRIKE> Engineer out to fix this please??</P> Fri, 09 Dec 2022 11:32:08 GMT Dave35 2022-12-09T11:32:08Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176150#M79576 <P>My Phone Line is Dead but Internet is working. Sky Service Checker says all is ok??!! Its not!! After trying all the usual checks, I tried phoning but staff are in training and wait time is over 30 minutes ... hold music after eight minutes turned me suicidal!! Can I get an <STRIKE>Amen</STRIKE> Engineer out to fix this please??</P> Fri, 09 Dec 2022 11:32:08 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176150#M79576 Dave35 2022-12-09T11:32:08Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176246#M79580 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3687507">@Dave35</a>&nbsp;</P> <P>Does your broadband hub have a voice light on it that is lit up ?</P> Fri, 09 Dec 2022 13:15:21 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176246#M79580 caesarome 2022-12-09T13:15:21Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176255#M79582 <P>Nope. Just the three green lights!</P> Fri, 09 Dec 2022 13:23:48 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176255#M79582 Dave35 2022-12-09T13:23:48Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176263#M79583 <P>See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:</P> <P><BR /><A href="https://www.sky.com/help/articles/fix-phone-problems-start" target="_blank">https://www.sky.com/help/articles/fix-phone-problems-start</A></P> Fri, 09 Dec 2022 13:34:21 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176263#M79583 caesarome 2022-12-09T13:34:21Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176355#M79585 <P>Been there, done that. Ends up with phone sky!</P> Fri, 09 Dec 2022 15:13:15 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176355#M79585 Dave35 2022-12-09T15:13:15Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176358#M79586 <P>Service status still green ...&nbsp;<span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Fri, 09 Dec 2022 15:14:57 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176358#M79586 Dave35 2022-12-09T15:14:57Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176426#M79588 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3687507">@Dave35</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.</P> Fri, 09 Dec 2022 16:17:52 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176426#M79588 caesarome 2022-12-09T16:17:52Z https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176889#M79593 <P>Morning&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp; My phone line is miraculously working again this morning! Thanks for your help. Dave.</P> Sat, 10 Dec 2022 09:27:04 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Dead/m-p/4176889#M79593 Dave35 2022-12-10T09:27:04Z