topic Re: Sky talk in Talk

Sky talk

Ray+from+the+bay — Mon, 28 Nov 2022 10:25:42 GMT

So this seems to be a common one

i have dialling tone I have broadband but when someone calls us they get '"this number is temporarily unavailable " if we dial out even to our mobiles we get the busy tone.

have checked the phone and the line but all is okay so any help would be helpful.

Re: Sky talk

caesarome — Mon, 28 Nov 2022 10:31:42 GMT

@Ray+from+the+bay

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Sky talk

Lisa-P1987 — Mon, 28 Nov 2022 12:41:39 GMT

Thank you for escalating this. We have sent an invite to chat 🙂