topic Re: We have notbeen able to receive or make calls today. in Talk

We have notbeen able to receive or make calls today.

x91x — Sat, 26 Nov 2022 22:43:43 GMT

Contcted at 9:00 am to say the caller was told that our line was tempoaorily unavailable. we have been away all day and just back to find no dialling tone and another message on mobile saying our phone was not working.

Re: We have notbeen able to receive or make calls today.

Highlinder — Sat, 26 Nov 2022 22:46:52 GMT

@x91x Could you please try the phone line troubleshooting from the link below.

https://www.sky.com/help/articles/fix-phone-problems-start

Re: We have notbeen able to receive or make calls today.

x91x — Sat, 26 Nov 2022 22:53:09 GMT

I have done the plugging/unplugging etc. phone is working Battery power etc so that is why I have contacted

Re: We have notbeen able to receive or make calls today.

Greenfingers001 — Sun, 27 Nov 2022 09:58:35 GMT

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: We have notbeen able to receive or make calls today.

Mr+Flibbles+86 — Tue, 29 Nov 2022 11:18:16 GMT

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks