topic Re: Telephone landline issue in Talk

Telephone landline issue

BhavPaddy — Thu, 24 Nov 2022 16:39:17 GMT

My telephone landline have not been working for 2 days now. I cannot seem to make any calls and neither receive any calls. It just shows a beeping noise every time I try to make a call.

Re: Telephone landline issue

caesarome — Thu, 24 Nov 2022 16:39:58 GMT

@BhavPaddy

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Telephone landline issue

Lisa-P1987 — Thu, 24 Nov 2022 17:14:36 GMT

Thank you for escalating this. We have sent BhavPaddy an invite to chat 🙂

Re: Telephone landline issue

Greenfingers001 — Sun, 27 Nov 2022 09:18:42 GMT

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂