topic Re: Phone line in Talk

Phone line

Carol+AG — Thu, 03 Nov 2022 17:17:00 GMT

My landline phone has stopped working. No dial tone on my landline and I can't make or receive calls. Please help

Re: Phone line

caesarome — Thu, 03 Nov 2022 17:19:40 GMT

Give this a try:

https://www.sky.com/help/servicestatus/broadband-and-talk

Re: Phone line

Carol+AG — Thu, 03 Nov 2022 17:30:33 GMT

Hi thankyou for your reply. Tried your link but still no luck so I'm going to have to ring them on my mobile and hopefully get it sorted. Thanks for trying to help

Re: Phone line

Mr+Flibbles+86 — Fri, 04 Nov 2022 09:09:23 GMT

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Phone line

Mr+Flibbles+86 — Mon, 07 Nov 2022 08:26:13 GMT

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks