https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138039#M78230 <P>I've just checked my bill for next month, and I'm being charged £0.47 for a call I supposedly made! I don't have a phone with my broadband package, so don't see how I'm being charged for something I didn't do!&nbsp;</P><P>&nbsp;</P><P>There's no phone number on my account, let alone a phone plugged in and a call made. The number is from Glasgow, I checked Google and other people are saying they have also been charged for it even though they haven't called it!</P> Fri, 28 Oct 2022 20:30:15 GMT TaraW12 2022-10-28T20:30:15Z https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138039#M78230 <P>I've just checked my bill for next month, and I'm being charged £0.47 for a call I supposedly made! I don't have a phone with my broadband package, so don't see how I'm being charged for something I didn't do!&nbsp;</P><P>&nbsp;</P><P>There's no phone number on my account, let alone a phone plugged in and a call made. The number is from Glasgow, I checked Google and other people are saying they have also been charged for it even though they haven't called it!</P> Fri, 28 Oct 2022 20:30:15 GMT https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138039#M78230 TaraW12 2022-10-28T20:30:15Z https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138066#M78231 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3661514">@TaraW12</a>&nbsp; What is the number coming up with at the company in question?</P> Fri, 28 Oct 2022 21:18:57 GMT https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138066#M78231 Highlinder 2022-10-28T21:18:57Z https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138067#M78232 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a>&nbsp;the number is 01412489012, when googled a website said loads of people are having the same issue</P> Fri, 28 Oct 2022 21:23:21 GMT https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138067#M78232 TaraW12 2022-10-28T21:23:21Z https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138071#M78233 <P>The number in question is in the picture attached</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20221028_222841.jpg"><img src="https://helpforum.sky.com/skins/images/99EDD46DC906DA539F59D91B07909DDE/responsive_peak/images/image_not_found.png" alt="Screenshot_20221028_222841.jpg" /></span></P><P> </P> Fri, 28 Oct 2022 21:29:10 GMT https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138071#M78233 TaraW12 2022-10-28T21:29:10Z https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138142#M78234 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3661514">@TaraW12</a>&nbsp;if you have Sky broadband, you have a phone number. I don't understand how you've been charged, but in any event, you would need to call Sky to report it and seek a refund.</P> Sat, 29 Oct 2022 06:57:37 GMT https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4138142#M78234 Mark39 2022-10-29T06:57:37Z https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4316065#M82392 <P>&nbsp;</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3661514">@TaraW12</a>&nbsp;</P><P><SPAN>That number is the Backup BT Openreach line test number you wil lhave had an engineer at your property to resolve a BB/ telecom issue and they dialed this number to perform a line test as the 17070 free test number wasn't working due to the type of exchange you re on.</SPAN></P><P>&nbsp;</P><P><SPAN>Most customers have free landline calls so it never occurs to engineers that you may get chagred for the call.</SPAN></P> Mon, 22 May 2023 14:09:18 GMT https://helpforum.sky.com/t5/Talk/Charged-for-calls-I-haven-t-made-don-t-have-a-phone-with-my-broadbande/m-p/4316065#M82392 Morris+Jack 2023-05-22T14:09:18Z