https://helpforum.sky.com/t5/Talk/Landline-phone-and-internet-not-working/m-p/4137551#M78215 <P>Neither are working. I've been through the diagnostics and it's simply not working and I've been directed here now. Can I get some help please?</P> Fri, 28 Oct 2022 11:16:30 GMT SuLark 2022-10-28T11:16:30Z https://helpforum.sky.com/t5/Talk/Landline-phone-and-internet-not-working/m-p/4137551#M78215 <P>Neither are working. I've been through the diagnostics and it's simply not working and I've been directed here now. Can I get some help please?</P> Fri, 28 Oct 2022 11:16:30 GMT https://helpforum.sky.com/t5/Talk/Landline-phone-and-internet-not-working/m-p/4137551#M78215 SuLark 2022-10-28T11:16:30Z https://helpforum.sky.com/t5/Talk/Landline-phone-and-internet-not-working/m-p/4137616#M78219 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3661178">@SuLark</a>Have you ran the broadband test as shown below?</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Fri, 28 Oct 2022 12:25:06 GMT https://helpforum.sky.com/t5/Talk/Landline-phone-and-internet-not-working/m-p/4137616#M78219 Highlinder 2022-10-28T12:25:06Z