topic Re: Landline not working can’t receive calls in Talk

Landline not working can’t receive calls

12345gtyuh — Mon, 24 Oct 2022 19:41:46 GMT

Having problems with landline can't receive calls can ring out but tried ringing landline from my mobile and it rings once then an open line of crackling noise !!!

Re: Landline not working can’t receive calls

caesarome — Mon, 24 Oct 2022 20:59:33 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Landline not working can’t receive calls

Greenfingers001 — Tue, 25 Oct 2022 08:54:28 GMT

Thank you for escalating this. We have sent an invite to chat 🙂

Re: Landline not working can’t receive calls

Lisa-P1987 — Thu, 27 Oct 2022 10:18:11 GMT

Update – We are still looking to help you 1234gtyuh. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂