topic my land line in Talk

my land line

JPSYJY — Mon, 24 Oct 2022 12:28:54 GMT

My land line not working since i moved home and i do not have a connection strip?

You did not send to me.

Please call to me or send for land line phone asap.

Thanks

Re: my land line

caesarome — Mon, 24 Oct 2022 12:39:09 GMT

You are not talking to Sky support as we are customers like you.

Have you told Sky you were going to move and if so what activation date were you given for your broadband and talk services to go live ?

Re: my land line

Mark39 — Mon, 24 Oct 2022 13:18:26 GMT

@JPSYJY does your broadband Hub have a Voice light which is lit? If so, your phone handset needs to be plugged into the socket at the back of the Hub. The normal wall sockets won't work.

Re: my land line

Tom-W19 — Mon, 24 Oct 2022 13:21:55 GMT

Hi @JPSYJY

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: my land line

Lisa-P1987 — Wed, 26 Oct 2022 15:05:35 GMT

Update – We are still looking to help you JPSYJY. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂