topic Telephone in Talk

Telephone

PennyArmstrong — Mon, 17 Oct 2022 15:05:42 GMT

I have a phone line but my phones do not work and they say check connection?? These should have been switched over on 9th October

No broadband

PennyArmstrong — Mon, 17 Oct 2022 15:08:01 GMT

We have moved to a new property and broadband should have gone live 9th oct but this is not the case, why???

Re: Telephone

Mark39 — Mon, 17 Oct 2022 15:16:08 GMT

I assume,you mean switched to Sky. If your broadband Hub has a 'Voice' light which is lit, your phone needs to be plugged intothe socket at the back of the Hub. The normal wall sockets won't work.

Re: Telephone

Daniel0210 — Mon, 17 Oct 2022 15:17:14 GMT

@PennyArmstrong

You aren’t addressing Sky Customer Services here. This is primarily a customer helps customer forum and there will be no automatic contact from Sky. Do you mean you've recently switched Broadband and landline phone provider to Sky? Does it say who is your provider when you dial 17070 (if it works)?

Re: Telephone

Daniel0210 — Mon, 17 Oct 2022 15:22:06 GMT

@PennyArmstrong

Your other post has now been merged into this thread as they are connected (excuse the pun).