https://helpforum.sky.com/t5/Talk/phone-not-working/m-p/4125476#M77885 <P>phone has not been working since someone nicked the cables in ratby when are they going to work again</P> Sat, 15 Oct 2022 08:24:11 GMT overfield 2022-10-15T08:24:11Z https://helpforum.sky.com/t5/Talk/phone-not-working/m-p/4125476#M77885 <P>phone has not been working since someone nicked the cables in ratby when are they going to work again</P> Sat, 15 Oct 2022 08:24:11 GMT https://helpforum.sky.com/t5/Talk/phone-not-working/m-p/4125476#M77885 overfield 2022-10-15T08:24:11Z https://helpforum.sky.com/t5/Talk/phone-not-working/m-p/4125480#M77886 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3653222">@overfield</a>&nbsp; As we are all customers here we have no insight into Openreach's repair Schedule.&nbsp; You may be best calling Sky for an update.</P> Sat, 15 Oct 2022 08:26:46 GMT https://helpforum.sky.com/t5/Talk/phone-not-working/m-p/4125480#M77886 GD1 2022-10-15T08:26:46Z https://helpforum.sky.com/t5/Talk/phone-not-working/m-p/4125535#M77889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3653222">@overfield</a>&nbsp;</P> <P>You haven't said whether you've reported the issue with your own landline to Sky. Cable theft will have impacted any customers on many networks.&nbsp;See this link re auto compensation for when there is a total loss of Sky Broadband or Sky Talk. <A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A><BR /><BR />If you have a total loss of service and it isn’t fixed after two full working days <STRONG>from when you first report the fault to Sky, </STRONG>you will become eligible for it once the fault has been fixed. It will come in the form of a credit appearing on your account.</P> Sat, 15 Oct 2022 09:51:27 GMT https://helpforum.sky.com/t5/Talk/phone-not-working/m-p/4125535#M77889 Daniel0210 2022-10-15T09:51:27Z