topic Re: Sky Talk and Brodband in Talk

Sky Talk and Brodband

Megg+G — Mon, 10 Oct 2022 17:38:54 GMT

Phone line nd broadband is don. Openrch have not turned up for to visit. Can this be escalated to Sky Expert.

Re: Sky Talk and Brodband

Daniel0210 — Mon, 10 Oct 2022 17:42:38 GMT

@Megg+G wrote:

Phone line nd broadband is don. Openrch have not turned up for to visit. Can this be escalated to Sky Expert.

@Megg+G

Your post isn't very clear. Are you saying Openreach haven't turned up to set up your Broadband? Is your connection date today?

Re: Sky Talk and Brodband

Megg+G — Mon, 10 Oct 2022 18:07:19 GMT

My phone line and broadband are down. Openreach were to visit on 07.10 but didn't turn up. Rescheduled for today 10.10, still no visit. Waiting in on Friday and tody from 1-6pm.

Re: Sky Talk and Brodband

Daniel0210 — Mon, 10 Oct 2022 18:12:36 GMT

@Megg+G

Openreach are not the best at informing the isps of delays. All you can do is recontact Sky and see if they've had an update. Sky are unlikely to get an update re today's appointment until tomorrow.

Re: Sky Talk and Brodband

TimmyBGood — Tue, 11 Oct 2022 09:34:18 GMT

@Megg+G wrote:

Openreach were to visit on 07.10 but didn't turn up.

The CWU workforce at Openreach were on strike on 06/10/22 and 10/10/22: this has inevitably affected availability.