https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114609#M77601 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3645506">@Terryok</a>&nbsp; &nbsp;I've escalated your post via the community chat. This link explains how it works <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A><BR /><BR />Keep an eye out for an invite or blue chat bubble.&nbsp; It will be tomorrow at the earliest.<BR /><BR />When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.<BR /><BR /><STRONG>Be reassured the email &amp; message is from Sky and your details are safe and secure.<STRONG><BR />If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.<BR /><BR />I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts<BR /><BR /></STRONG></STRONG></P> Sat, 01 Oct 2022 19:40:45 GMT GD1 2022-10-01T19:40:45Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114593#M77598 <P>My landline has stopped working, i've tried all the tests today and still no good, can i book an engineer for this?</P> Sat, 01 Oct 2022 19:11:10 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114593#M77598 Terryok 2022-10-01T19:11:10Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114604#M77599 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3645506">@Terryok</a>&nbsp; Have you followed the stpes on this link?</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-have-internet-calls" target="_blank">https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-have-internet-calls</A></P> Sat, 01 Oct 2022 19:33:55 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114604#M77599 GD1 2022-10-01T19:33:55Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114607#M77600 <P>Yes i have, not worked since last night, i assumed an issue due to the weather? Really need the phone as my wife and i are both elderley.&nbsp;</P> Sat, 01 Oct 2022 19:37:26 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114607#M77600 Terryok 2022-10-01T19:37:26Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114609#M77601 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3645506">@Terryok</a>&nbsp; &nbsp;I've escalated your post via the community chat. This link explains how it works <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A><BR /><BR />Keep an eye out for an invite or blue chat bubble.&nbsp; It will be tomorrow at the earliest.<BR /><BR />When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.<BR /><BR /><STRONG>Be reassured the email &amp; message is from Sky and your details are safe and secure.<STRONG><BR />If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.<BR /><BR />I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts<BR /><BR /></STRONG></STRONG></P> Sat, 01 Oct 2022 19:40:45 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114609#M77601 GD1 2022-10-01T19:40:45Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114613#M77602 <P>Thank you very much.&nbsp;</P> Sat, 01 Oct 2022 19:47:38 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114613#M77602 Terryok 2022-10-01T19:47:38Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114919#M77606 <P>Thank you for escalating this. We have sent Terryok an invite to chat <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 02 Oct 2022 10:39:00 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4114919#M77606 Lisa-P1987 2022-10-02T10:39:00Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4115082#M77609 <P>After speaking with Terryok we ran a line test which seemed to clear any issue with the line and is now able to make/receive calls on the landline.</P><P>It was great speaking with you Terryok and thanks again.</P> Sun, 02 Oct 2022 13:32:37 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4115082#M77609 Tom-W19 2022-10-02T13:32:37Z https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4140821#M78284 <P>The same thing has happened again</P> Tue, 01 Nov 2022 13:49:51 GMT https://helpforum.sky.com/t5/Talk/Landline-dead/m-p/4140821#M78284 Terryok 2022-11-01T13:49:51Z