topic Re: line fault in Talk

line fault

martyboy104 — Fri, 30 Sep 2022 14:51:04 GMT

I have a fault on our landline for over a week. The handset is displaying with NO signal and I have no dialing tone. Outgoing calls are not possible and I am not able to receiving incoming calls.

The broadband is working fine (I do not have Internet Calls). I have gone through the Sky Help pages and followed guidance but have not solved the problem. Is there an option to test the line as I cannot find one?

Re: line fault

Daniel0210 — Fri, 30 Sep 2022 14:52:47 GMT

@martyboy104

Do you have the means to call Sky on your mobile?

Re: line fault

martyboy104 — Fri, 30 Sep 2022 15:05:30 GMT

land line

Re: line fault

Daniel0210 — Fri, 30 Sep 2022 15:07:26 GMT

@martyboy104 wrote:

land line

@martyboy104

I think you've misunderstood. Are you able to ring Sky and report this from your mobile?