topic No dial tone, cannot make or receive calls. in Talk

No dial tone, cannot make or receive calls.

Nautpilot — Sat, 24 Sep 2022 11:02:47 GMT

With a network issue on my mobile network, I've plugged in my home phone after years without using it. Unfortunately there is no dial tone and I cannot make or receive calls.
My broadband is working fine and all the online help to find the problem hasen't helped either.
I suspect after not being in use for so long, the connection has timed out or something.

Re: No dial tone, cannot make or receive calls.

Addie15 — Sat, 24 Sep 2022 11:07:31 GMT

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No dial tone, cannot make or receive calls.

Addie15 — Sat, 24 Sep 2022 12:23:10 GMT

Update-We booked an engineer for Nautpilot and we consider this closed on our end. Please reach out if you need further help with anything else. Thank you.