topic Re: New Broadband box Only 3 lights on - no voice light in Talk

New Broadband box Only 3 lights on - no voice light

Melkor67 — Wed, 14 Sep 2022 08:56:39 GMT

We got a new broadband box last week and we have had no landline since. The voice light has not come on. The phone says "check phone line"I think there is a fault. How do I get this sorted.

thanks

Re: New Broadband box Only 3 lights on - no voice light

Highlinder — Wed, 14 Sep 2022 09:11:22 GMT

@Melkor67When was your broadband activated and have you turned the router off and back on since the activation?

Re: New Broadband box Only 3 lights on - no voice light

Melkor67 — Wed, 14 Sep 2022 09:29:07 GMT

I just tried turning it off there and Im delighted to say all lights came on and the phone is working. Thank you. I should have tried that before I came on.

Re: New Broadband box Only 3 lights on - no voice light

Highlinder — Wed, 14 Sep 2022 09:40:04 GMT

@Melkor67Great that it is all working.