topic Re: Landline not working in Talk

Landline not working

Abi+j+87 — Wed, 07 Sep 2022 15:28:01 GMT

Comes up check phone line cord

Have tries 3 different phones and 3 new wires

Still get the same message

Who do I contact sky or bt does anyone have the contact details of who I need to contact

Thanks

Re: Landline not working

Highlinder — Wed, 07 Sep 2022 15:48:28 GMT

@Abi+j+87If your phone does plug into the back of your router. Does taking out the filter for your broadband give you a dial tone?

Have you upgraded or just moved to Sky?

Re: Landline not working

Abi+j+87 — Wed, 07 Sep 2022 15:59:11 GMT

I've upgraded my package so get sky talk free with the broad band,

Do I plug it into router rather than wall socket I wasn't aware of that

I'll try that thanks

Re: Landline not working

Mark39 — Wed, 07 Sep 2022 16:11:31 GMT

@Abi+j+87 wrote:

I've upgraded my package so get sky talk free with the broad band,

Do I plug it into router rather than wall socket I wasn't aware of that

Do be aware there are no free calls with Sky Talk (apart from the usual 0800 humbers). You either pay a monthly subscription for a call package, or have PAYG (as you previously had?) where all calls are charged.

Yes, if your router has a Voice light which is lit, you plug the phone into the router.

Re: Landline not working

Highlinder — Wed, 07 Sep 2022 16:15:13 GMT

@Abi+j+87 as @Mark39 says if you have a voice light then your phone needs to be plugged into the router in order to work.