topic Re: Landline not working - Sept 2022 in Talk

Landline not working - Sept 2022

Terriers12 — Wed, 07 Sep 2022 15:11:53 GMT

Returned from holiday and my landline is no longer working. Cant make or receive calls !! Tried all the virtual guides but no change.

Looking at past similar posts it may be something that OpenReach may need to fix externally.

Anyone from Sky or elsewhere able to help?

Many Thanks

Daniel0210 — Wed, 07 Sep 2022 15:14:34 GMT

@Terriers12
Please view and try the troubleshooting on this link if you haven’t already.
https://www.sky.com/help/articles/fix-phone-problems-start

Otherwise have you got other means to ring Sky and report this?

Terriers12 — Wed, 07 Sep 2022 15:17:24 GMT

Yeah thanks, I've tried all the links and options to try but to no avail unfortunately. Will ring Sky a little later if nothing comes of this post.

Addie15 — Thu, 08 Sep 2022 09:22:54 GMT

Hi there Terriers12, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Terriers12 — Sat, 10 Sep 2022 08:49:18 GMT

Thanks for everyone's posts but the issue seems to have been resolved. 😀 Not sure why after days of not working but all good now.