topic Unable to make/receive phone calls in Talk

Home phone not working. Line cord error

Splodge11 — Mon, 05 Sep 2022 14:59:01 GMT

Internet working fine but home phone's 'packed up'. Tested in the master socket too and same answer appears 'line cord error'?

Daniel0210 — Mon, 05 Sep 2022 15:01:15 GMT

@Splodge11
Please view and try the troubleshooting on this link if you haven’t already.
https://www.sky.com/help/articles/fix-phone-problems-start

Splodge11 — Tue, 06 Sep 2022 16:13:42 GMT

Agreed a new package with SKY over Sky Talk - moved to evening and weekend calls. Now cannot make/receive ANY calls.

Phone constantly advises 'Line Cord Error'

Tried the Sky help but keep going round in circles!!

Mark39 — Tue, 06 Sep 2022 16:18:26 GMT

I've added your post to the previous thread you started. What's happening with the troubleshooting?

Jane+and+Mick — Wed, 07 Sep 2022 08:56:32 GMT

We have this now and apparently it's an outside line BT issue.