topic Re: Not able to make outgoing calls or forward calls in Talk

Not able to make outgoing calls or forward calls

Kim9291 — Mon, 29 Aug 2022 18:12:17 GMT

I've had sky talk & broadband just under a year now , it's a small business but we get about 100 calls in a working week . I have sky talk anytime & voIP rental . Thursday I was unable to make out going calls and call forwarding would not work either , I can receive calls at least . I have contacted the helpline 3 times since Thursday all said they are waiting to hear back from their manager and that they haven't hear of that issue before especially since I'm ahead of my payments . Today I called again since I hadn't received a call back to be told he had contacted a manager to which they said he should read over a 20 page document to which he said he would get a manager to call back . Can anyone offer help if you have had this issue ?

Re: Not able to make outgoing calls or forward calls

Daniel0210 — Mon, 29 Aug 2022 18:22:32 GMT

@Kim9291

Nothing to do with the actual issue you have but remember Sky Broadband and Sky Talk are domestic services and aren't designed for businesses no matter how small.

Re: Not able to make outgoing calls or forward calls

Kim9291 — Mon, 29 Aug 2022 18:35:05 GMT

Thanks for that , first time I've had an issue with it so I'll flag that with them if I get a call back .

Re: Not able to make outgoing calls or forward calls

Daniel0210 — Mon, 29 Aug 2022 18:38:47 GMT

@Kim9291

Searchfor Sky Business calls and you'll find something like

https://businessconnect.sky.com/products-and-services/