topic Re: Phone help in Talk

Phone help

Micrah — Fri, 12 Aug 2022 12:00:31 GMT

I recently found out that I can no longer receive incoming calls on my landlines and when I try to make a call it directs me to talk talk to reactivate the number. I have read that calls are now made through the Internet so I plugged my phone in to my hub but then I got a message on my phone saying check phone line, all lights are on on my hub apart from the voice one.

Re: Phone help

Greenfingers001 — Sat, 13 Aug 2022 08:29:27 GMT

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Phone help

Mr+Flibbles+86 — Mon, 15 Aug 2022 10:17:14 GMT

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks