https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072429#M76584 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3244652">@Winnie35</a>When you called was this done on your mobile. Sky said they would send you a text to help? Did you stay on the line after that or just hang up?</P> Thu, 11 Aug 2022 20:03:32 GMT Highlinder 2022-08-11T20:03:32Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072260#M76580 <P><SPAN>My land line is not working, totally dead, no ring tone. Can't ring out on it and when I ring the land line number from my mobile it does ring.. My internet connection is working OK and I have checked everything plugs and socket connections that Sky tells me that everything is correct.</SPAN></P> Thu, 11 Aug 2022 16:17:58 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072260#M76580 Winnie35 2022-08-11T16:17:58Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072311#M76581 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3244652">@Winnie35</a>Which router did Sky give you for your service from the link below.</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Thu, 11 Aug 2022 17:37:55 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072311#M76581 Highlinder 2022-08-11T17:37:55Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072339#M76582 <P>Hub Q</P><P>Checked everything okay</P><P>I think it is outside cable/the cabinet problem</P> Thu, 11 Aug 2022 18:04:05 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072339#M76582 Winnie35 2022-08-11T18:04:05Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072413#M76583 <P><STRONG>Any solution? Please help!</STRONG></P><P><STRONG>I called the 'get in touch' but there is no chance to talk to any customer advisers and the Auto answer is nothing to help.</STRONG></P><P><STRONG>I don't know how to contact them to fix my phone.</STRONG></P><P>&nbsp;</P> Thu, 11 Aug 2022 19:43:38 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072413#M76583 Winnie35 2022-08-11T19:43:38Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072429#M76584 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3244652">@Winnie35</a>When you called was this done on your mobile. Sky said they would send you a text to help? Did you stay on the line after that or just hang up?</P> Thu, 11 Aug 2022 20:03:32 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072429#M76584 Highlinder 2022-08-11T20:03:32Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072443#M76585 <P>I stayed on the line few minutes and no response then hang up the phone</P> Thu, 11 Aug 2022 20:22:15 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072443#M76585 Winnie35 2022-08-11T20:22:15Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072460#M76586 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3244652">@Winnie35</a>You should have been dropped into the queue to speak to an advisor. Might be best to leave it till the morning to get through.</P><P>&nbsp;</P><P>You will be asked if it is about Sky mobile say " No ",</P><P>When asked the nature of the call say " Technical ",</P><P>You might be asked to give a mobile number give this, but stay on the line and DO NOT hang up, this should get you dropped into the queue to speak to an advisor.</P> Thu, 11 Aug 2022 20:41:36 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4072460#M76586 Highlinder 2022-08-11T20:41:36Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4073289#M76599 <P>After waiting for 25 minutes, I finally caught an advisior who found out the problem which was due to the cables outside my property. She said that the engineers would hopefully come and fix in 2 working days, I will keep.you updated on how it goes. Thanks.</P> Fri, 12 Aug 2022 21:10:24 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4073289#M76599 Winnie35 2022-08-12T21:10:24Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4073554#M76603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3244652">@Winnie35</a>Glad you got through., that will be Monday or Tuesday before they are out to fix it.</P> Sat, 13 Aug 2022 11:05:44 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4073554#M76603 Highlinder 2022-08-13T11:05:44Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4076142#M76644 <P>Thanks for your help, it is fixed today.</P> Tue, 16 Aug 2022 14:14:33 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4076142#M76644 Winnie35 2022-08-16T14:14:33Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4081215#M76774 <P>Land line not working&nbsp;</P> Mon, 22 Aug 2022 13:05:12 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4081215#M76774 Jonathan+Teddy 2022-08-22T13:05:12Z https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4081225#M76775 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3622452">@Jonathan+Teddy</a>&nbsp;wrote:<BR /> <P>Land line not working&nbsp;</P> <HR /></BLOCKQUOTE> <P>Background details?</P> Mon, 22 Aug 2022 13:12:30 GMT https://helpforum.sky.com/t5/Talk/My-land-line-is-not-working-totally-dead-no-ring-tone-Can-t-ring-out-on-it-and-Internet-is-workin/m-p/4081225#M76775 Mark39 2022-08-22T13:12:30Z