topic Re: The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master in Talk https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058160#M76178 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3602058">@RRGW1931</a>&nbsp;wrote:<BR /> <P>The socket is not damaged if I try to ring someone it sounds like an audio snow storm. <STRONG>Whether the capacitor has been put back properly I don't know but hope so.</STRONG></P> <HR /></BLOCKQUOTE> <P>Possibly not, as it's part of the circuit that allows the phone to ring - hence the socket is damaged.</P> Mon, 25 Jul 2022 12:30:40 GMT Mark39 2022-07-25T12:30:40Z The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master soc https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4057986#M76171 <P>The telephone is not working no ringing tone at all. The broadband is ok we moved some furniture and the master box was knocked. Have checked all equipment all ok The capacitor had fallen out but re installed. When rung from another phone it rings once on your phone and comes up call ended</P> Mon, 25 Jul 2022 10:24:28 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4057986#M76171 RRGW1931 2022-07-25T10:24:28Z Re: The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4057994#M76172 <P>Sounds like the master socket is damaged. Give Sky a call&nbsp; to report it on 150 (from your landline).</P> Mon, 25 Jul 2022 10:29:56 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4057994#M76172 Mark39 2022-07-25T10:29:56Z Re: The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058091#M76174 <P>The socket is not damaged if I try to ring someone it sounds like an audio snow storm. Whether the capacitor has been put back properly I don't know but hope so.</P> Mon, 25 Jul 2022 11:27:56 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058091#M76174 RRGW1931 2022-07-25T11:27:56Z Re: The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058160#M76178 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3602058">@RRGW1931</a>&nbsp;wrote:<BR /> <P>The socket is not damaged if I try to ring someone it sounds like an audio snow storm. <STRONG>Whether the capacitor has been put back properly I don't know but hope so.</STRONG></P> <HR /></BLOCKQUOTE> <P>Possibly not, as it's part of the circuit that allows the phone to ring - hence the socket is damaged.</P> Mon, 25 Jul 2022 12:30:40 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058160#M76178 Mark39 2022-07-25T12:30:40Z Re: The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058173#M76179 <P>It sounds as if I will need a sky technician to come out and check the master socket and do any necessary repairs or replacements&nbsp;</P> Mon, 25 Jul 2022 12:44:38 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058173#M76179 RRGW1931 2022-07-25T12:44:38Z Re: The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058189#M76180 <P>Give them a call. Theu may be able to determine from a line test where the fault lies.</P> Mon, 25 Jul 2022 13:00:50 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058189#M76180 Mark39 2022-07-25T13:00:50Z Re: The telephone does not ring when ring from a mobile or any phone ,the broadband is ok the master https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058940#M76210 <P>Thank you for your assistance</P><P>&nbsp;</P> Tue, 26 Jul 2022 09:51:44 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-when-ring-from-a-mobile-or-any-phone-the-broadband-is-ok-the-master-soc/m-p/4058940#M76210 RRGW1931 2022-07-26T09:51:44Z