topic Re: Can’t make or receive calls on landline in Talk

Can’t make or receive calls on landline

BONGOxxx — Wed, 20 Jul 2022 20:09:21 GMT

Hi all,

Currently can't make or receive calls on my landline. Have checked all points, unplugged and plugged everything. Broadband unaffected.

Re: Can’t make or receive calls on landline

GD1 — Wed, 20 Jul 2022 20:14:36 GMT

@BONGOxxx Was it previously working, or have you just signed up to Sky Broadband?

Re: Can’t make or receive calls on landline

The+Local+Ned — Wed, 20 Jul 2022 21:06:54 GMT

Exactly the same here..its happened before and the phone went 'live' again at a random time.
BT were working nearby to be fair , but my fibre speed has dropped to a third of what it usually is....I think if this continues I will claim for loss of service.

Mobile signal is non-existent so I cant use that ( geographical issue ) which leaves me to rely on the nice people here....

Re: Can’t make or receive calls on landline

Mr+Flibbles+86 — Thu, 21 Jul 2022 10:17:49 GMT

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Can’t make or receive calls on landline

Tom-W19 — Mon, 25 Jul 2022 08:25:53 GMT

Hi BONGOxxx

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.