https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4055736#M76130 <P>To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR /><STRONG>When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.</STRONG></P> Fri, 22 Jul 2022 12:12:34 GMT caesarome 2022-07-22T12:12:34Z https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4055670#M76126 <P>The telephone does not ring, the broadband connection is fine. If you ring from a mobile, the mobile rings once and cuts off with call ended. Have checked all connections. If you ring from the landline it does ring your mobile. Any thoughts?</P> Fri, 22 Jul 2022 10:40:19 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4055670#M76126 RRGW1931 2022-07-22T10:40:19Z https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4055736#M76130 <P>To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR /><STRONG>When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.</STRONG></P> Fri, 22 Jul 2022 12:12:34 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4055736#M76130 caesarome 2022-07-22T12:12:34Z https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4055744#M76131 <P>Thank you for escalating this. We have sent an invite to chat <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Fri, 22 Jul 2022 12:18:09 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4055744#M76131 Greenfingers001 2022-07-22T12:18:09Z https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4057826#M76164 <P>Hi RRGW1931</P><P>&nbsp;</P><P>A private chat was started but there was no response within 48 hours so it has automatically closed.</P><P>If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.</P> Mon, 25 Jul 2022 08:20:49 GMT https://helpforum.sky.com/t5/Talk/The-telephone-does-not-ring-or-work-the-internet-connection-is-ok-from-a-mobile-the-mobile-rings-on/m-p/4057826#M76164 Tom-W19 2022-07-25T08:20:49Z