https://helpforum.sky.com/t5/Talk/Issue-with-phone-line/m-p/4044636#M75841 <P>Where precisely have you got the phone plugged into and is the a new installation? If it is a new installation then it is likely VoIP and then the phone plugs into the router then, otherwise it is the master socket.</P> <P>&nbsp;</P> <P>Otherwise, it is a fault, usually, it is the phone itself and it is worth trying a replacement.</P> Fri, 08 Jul 2022 09:38:55 GMT mae-3 2022-07-08T09:38:55Z https://helpforum.sky.com/t5/Talk/Issue-with-phone-line/m-p/4044633#M75840 <P>We are unable to receive or make phone calls. On the screen of our phone its telling us to check phone line. Our Internet is working its just&nbsp; our phone that isn't.&nbsp;</P> Fri, 08 Jul 2022 09:34:44 GMT https://helpforum.sky.com/t5/Talk/Issue-with-phone-line/m-p/4044633#M75840 Louise+JB 2022-07-08T09:34:44Z https://helpforum.sky.com/t5/Talk/Issue-with-phone-line/m-p/4044636#M75841 <P>Where precisely have you got the phone plugged into and is the a new installation? If it is a new installation then it is likely VoIP and then the phone plugs into the router then, otherwise it is the master socket.</P> <P>&nbsp;</P> <P>Otherwise, it is a fault, usually, it is the phone itself and it is worth trying a replacement.</P> Fri, 08 Jul 2022 09:38:55 GMT https://helpforum.sky.com/t5/Talk/Issue-with-phone-line/m-p/4044636#M75841 mae-3 2022-07-08T09:38:55Z