topic Re: Landline quality in Talk

Landline quality

Marcys — Tue, 05 Jul 2022 10:18:14 GMT

My landline has terrible quality and crackling and I can't hear anyone. I am getting a dial tone and you can ring in and out. I've also tried another phone and same issue.

Re: Landline quality

Mark39 — Tue, 05 Jul 2022 10:24:24 GMT

Give Sky a call to report it. If you use your landline phone they'll be able to hear the problem for themselves. Dial 150 to call Sky.

Re: Landline quality

Lisa-P1987 — Tue, 05 Jul 2022 13:10:23 GMT

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works -

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Landline quality

Tom-W19 — Fri, 08 Jul 2022 11:08:36 GMT

Hi Marcys

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.