https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4040848#M75783 <P>Update – We are still looking to help you Sonia16. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Sun, 03 Jul 2022 14:55:38 GMT Lisa-P1987 2022-07-03T14:55:38Z https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4038450#M75717 <P>My phone line won't work I can't make out any calls please contact me ASAP</P> Thu, 30 Jun 2022 14:20:18 GMT https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4038450#M75717 Sonia16 2022-06-30T14:20:18Z https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4038458#M75718 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3594322">@Sonia16</a>&nbsp; We are all customers here, Sky won't contact you on the back of a forum post.</P> <P>&nbsp;</P> <P>I've escalated your post via the community chat, it won't be ASAP. This link explains how it works <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A><BR /><BR />Keep an eye out for an invite or blue chat bubble.<BR /><BR />When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.<BR /><BR /><STRONG>Be reassured the email &amp; message is from Sky and your details are safe and secure.<STRONG><BR />If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.<BR /><BR />I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts<BR /><BR /></STRONG></STRONG></P> Thu, 30 Jun 2022 14:25:52 GMT https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4038458#M75718 GD1 2022-06-30T14:25:52Z https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4039355#M75735 <P>Thank you for escalating this. We have sent Sonia16 an invite to chat <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Fri, 01 Jul 2022 14:52:57 GMT https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4039355#M75735 Lisa-P1987 2022-07-01T14:52:57Z https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4040848#M75783 <P>Update – We are still looking to help you Sonia16. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Sun, 03 Jul 2022 14:55:38 GMT https://helpforum.sky.com/t5/Talk/My-phone-line-won-t-work-can-t-make-out-calls-please-contact-me/m-p/4040848#M75783 Lisa-P1987 2022-07-03T14:55:38Z