topic Re: Landline in Talk

Landline

john.clark44 — Tue, 28 Jun 2022 09:44:36 GMT

My landline is not taking or receiving calls. Who do I speak to to resolve this. I am going round in circles

Re: Landline

caesarome — Tue, 28 Jun 2022 09:51:40 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Landline

Greenfingers001 — Tue, 28 Jun 2022 10:41:17 GMT

Thank you for escalating this. We have sent an invite to chat 🙂

Re: Landline

Mr+Flibbles+86 — Thu, 30 Jun 2022 10:44:40 GMT

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Landline

Mark39 — Thu, 30 Jun 2022 10:55:56 GMT

@john.clark44 if it's more convenient to ring, it's Sky you need to call. You can find the number via the 'need more help' dropdown at the bottom of this page: https://www.sky.com/help/home

Or 150 from a Sky mobile.