topic Re: VOIP Handset in Talk

VOIP Handset

Chris+Park — Fri, 24 Jun 2022 09:53:48 GMT

Would a VOIP handset work with Sky fibre? I have an office away from the main phone socket and would like to connect a wireless phone to the voip network. Surely this must be possible with sky now offering a voip service.

Re: VOIP Handset

GD1 — Fri, 24 Jun 2022 10:16:04 GMT

@Chris+Park No, it won't. You need to use a standard phone/cordless phone.

Re: VOIP Handset

Mark39 — Fri, 24 Jun 2022 10:32:14 GMT

@Chris+Park wrote:

Would a VOIP handset work with Sky fibre? I have an office away from the main phone socket and would like to connect a wireless phone to the voip network. Surely this must be possible with sky now offering a voip service.

There's no wireless connection to Sky VOIP. The only connection is via the telephone port at the back of your Hub. A standard wireless DECT phone with the base station plugged into the Hub should do what you're looking for,.

Re: VOIP Handset

Chris+Park — Fri, 24 Jun 2022 10:34:40 GMT

Thanks for the reply. Unfortunately it wouldn't do what I want it to do as my office is too far away from the main hub for a wireless sect phone to work. I have cabled Ethernet over there and a telephone line, but that would change with the sky voip service.

Re: VOIP Handset

Mark39 — Fri, 24 Jun 2022 10:39:12 GMT

The only possible alternative that I can see then, is a telephone extension cable from the Hub to your office.

Re: VOIP Handset

TimmyBGood — Fri, 24 Jun 2022 12:40:21 GMT

@Chris+Park wrote:

Surely this must be possible with sky now offering a voip service.

Sky, like most ISPs, aren't a VOIP provider. Their bundled 'phone' service is moving to using VOIP as backhaul in advance of PSTN switchover, but that's not the same as permitting subscribers to use their own IP telephony hardware. The software configuration and authentication for Sky Talk on VOIP is burnt into the Sky Broadband Hub, and only analogue handsets / DECT basestation connected to the 'phone' port on the Hub (actually an integrated ATA) can access these: they aren't published.

To use a 'real' VOIP phone connected over ethernet or WiFi you'd need a subscription with a VOIP provider, and any bundled call allowance would come from that subscription, not Sky Talk.

Re: VOIP Handset

grum321 — Tue, 15 Nov 2022 18:06:08 GMT

If you were to use a true voip provider (such as Soho66 which I have used in the past) and ignore the Sky offering, you will find the call costs dramatically cheaper than Sky.