topic Re: Some calls coming through others not in Talk

Some calls coming through others not

noskybyesky69 — Thu, 23 Jun 2022 13:29:58 GMT

Had an engineer out who sorted ( or so I thought) the phone line. Problem was in the main junction box. Contacted Sky as still having issues with some numbers not getting through. No problem dialling out receiving or calls from mine or husbands mobile. I cannot figure out what's happening. Was told that Sky would look into the matter, but no one seems to have a clue what's going on.

Re: Some calls coming through others not

Daniel0210 — Thu, 23 Jun 2022 13:47:45 GMT

@noskybyesky69

Sky will have passed this on to Openreach again. They aim to try to fix it within 5 working days (so no weekends or bank holidays) of being informed by Sky.

Re: Some calls coming through others not

noskybyesky69 — Thu, 23 Jun 2022 13:42:00 GMT

Well it will be nearly a week by then ! Going by th forum, it seems quite a common issue...not very impressed to be honest.

Re: Some calls coming through others not

Daniel0210 — Thu, 23 Jun 2022 13:48:33 GMT

Apologies @noskybyesky69 I have edited my last post. It's 5 working days.