topic Re: Suddenly getting line cord error on voip in Talk

Suddenly getting line cord error on voip

hapazard2 — Fri, 17 Jun 2022 15:32:26 GMT

We've had phone connected to router since transferring from BT FTTP to Sky in September. We've had a few glitches, but generally reliable connection. However the last week, we've had orange light and line cord error on phone virtually every day. Sometimes, just orange light, but people can't ring us/we can't use phone etc.

BB is fine.

I've tried removing power line and connection between phone and base unit (RJ11?)

Guess I just have reset router, then ring Sky if no joy?

Thanks

Re: Suddenly getting line cord error on voip

Highlinder — Fri, 17 Jun 2022 19:24:14 GMT

@hapazard2 Where is the base unit plugged into?

Re: Suddenly getting line cord error on voip

hapazard2 — Sat, 18 Jun 2022 17:52:00 GMT

The "UK socket" on the SR203.

Thanks

Re: Suddenly getting line cord error on voip

Highlinder — Sat, 18 Jun 2022 19:25:42 GMT

@hapazard2Does the router just now have the voice light on or is it amber?

Re: Suddenly getting line cord error on voip

hapazard2 — Sat, 18 Jun 2022 20:47:13 GMT

Reset router and seems to have fixed the issue. (For time being)

Thanks

Re: Suddenly getting line cord error on voip

Highlinder — Sat, 18 Jun 2022 21:05:40 GMT

@hapazard2 If it keeps happening, come back and let us know.

Re: Suddenly getting line cord error on voip

hapazard2 — Sun, 19 Jun 2022 08:34:26 GMT

Will do. Thanks.