https://helpforum.sky.com/t5/Talk/My-elderly-mums-landline-not-working/m-p/5379421#M101314 <P>My mums landline has not been working for nearly 2 weeks and it is her only way of communicating as the mobile signal where she lives is unreliable. Can someone pls tell me how I can get this sorted she is a sky broadband customer as it is affecting here telelcare alarm&nbsp;</P> Fri, 25 Sep 2026 12:44:30 GMT SLM1 2026-09-25T12:44:30Z https://helpforum.sky.com/t5/Talk/My-elderly-mums-landline-not-working/m-p/5379421#M101314 <P>My mums landline has not been working for nearly 2 weeks and it is her only way of communicating as the mobile signal where she lives is unreliable. Can someone pls tell me how I can get this sorted she is a sky broadband customer as it is affecting here telelcare alarm&nbsp;</P> Fri, 25 Sep 2026 12:44:30 GMT https://helpforum.sky.com/t5/Talk/My-elderly-mums-landline-not-working/m-p/5379421#M101314 SLM1 2026-09-25T12:44:30Z https://helpforum.sky.com/t5/Talk/My-elderly-mums-landline-not-working/m-p/5379455#M101319 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4792008">@SLM1</a>&nbsp;has she been able to report it to Sky?</P> <P>&nbsp;</P> <P>If not, you could try contacting Sky's Accessibility team, explaining that your mum's elderly and has a telecare alarm.</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers" target="_blank">https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers</A></P> Fri, 25 Sep 2026 13:12:23 GMT https://helpforum.sky.com/t5/Talk/My-elderly-mums-landline-not-working/m-p/5379455#M101319 Mark39 2026-09-25T13:12:23Z