topic Re: Not receiving incoming calls on landlie in Talk

Not receiving incoming calls on landlie

steforst — Fri, 25 Sep 2026 09:59:31 GMT

Hi,I switched my landine phone and broadband to Sky Gigafast on 09 Sept and I haven't been able to receive any incoming calls since then.

I have contacted Sky and after several phone calls and different steps they've asked me to wait 30 days(from install date) as the switch is showing "in progress" they can't do anything else from their end.

I've switched phone and broadband quite a few times over the years but have never been without a service for 30 days seems odd.

Re: Not receiving incoming calls on landlie

Mark39 — Fri, 25 Sep 2026 10:19:20 GMT

@steforst previous posts indicate that occasionally full landline activation is protracted. Hopefully it will complete before the full 30 days.

You might want to check that the number assigned to your line is what you're expecting. If you dial 17070 the recorded message will give you the number.

Re: Not receiving incoming calls on landlie

steforst — Fri, 25 Sep 2026 10:51:12 GMT

Hi mike,

Yes I've checked and the number is the same.

Re: Not receiving incoming calls on landlie

steforst — Fri, 25 Sep 2026 10:52:16 GMT

Sorry Mark mispelled your name apoloigies😮

Re: Not receiving incoming calls on landlie

Mark39 — Fri, 25 Sep 2026 12:15:47 GMT

@steforst no worries, glad you were able to keep your number.