https://helpforum.sky.com/t5/Talk/Previous-Callers-Not-Available-on-Landline-phone/m-p/5352354#M100863 <P>I think this issue started when we changed to fibre broadband. Caller id works OK when we get a new call. Previously we could press a button labelled "CALLS" and it would show either the name or number of previous callers. Now we just get "Not Available ". &nbsp;Is there anything we can do to fix this?</P> Sat, 22 Aug 2026 12:43:51 GMT MathsLady 2026-08-22T12:43:51Z https://helpforum.sky.com/t5/Talk/Previous-Callers-Not-Available-on-Landline-phone/m-p/5352354#M100863 <P>I think this issue started when we changed to fibre broadband. Caller id works OK when we get a new call. Previously we could press a button labelled "CALLS" and it would show either the name or number of previous callers. Now we just get "Not Available ". &nbsp;Is there anything we can do to fix this?</P> Sat, 22 Aug 2026 12:43:51 GMT https://helpforum.sky.com/t5/Talk/Previous-Callers-Not-Available-on-Landline-phone/m-p/5352354#M100863 MathsLady 2026-08-22T12:43:51Z https://helpforum.sky.com/t5/Talk/Previous-Callers-Not-Available-on-Landline-phone/m-p/5352794#M100873 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2693807">@MathsLady</a>&nbsp;that would be a feature on your phone not something Sky control.</P> Sun, 23 Aug 2026 07:06:58 GMT https://helpforum.sky.com/t5/Talk/Previous-Callers-Not-Available-on-Landline-phone/m-p/5352794#M100873 Chrisee 2026-08-23T07:06:58Z https://helpforum.sky.com/t5/Talk/Previous-Callers-Not-Available-on-Landline-phone/m-p/5355049#M100902 <P>Update: problem now sorted. I phoned SKY, not sure what they did or if they did anything but everything seems to be working perfectly now.</P> Wed, 26 Aug 2026 05:56:45 GMT https://helpforum.sky.com/t5/Talk/Previous-Callers-Not-Available-on-Landline-phone/m-p/5355049#M100902 MathsLady 2026-08-26T05:56:45Z