https://helpforum.sky.com/t5/Talk/Telephone-not-working/m-p/5347813#M100786 <P>No line cord for telephone. Everything else working Including internet.</P> Mon, 17 Aug 2026 10:35:35 GMT Sneem1925 2026-08-17T10:35:35Z https://helpforum.sky.com/t5/Talk/Telephone-not-working/m-p/5347813#M100786 <P>No line cord for telephone. Everything else working Including internet.</P> Mon, 17 Aug 2026 10:35:35 GMT https://helpforum.sky.com/t5/Talk/Telephone-not-working/m-p/5347813#M100786 Sneem1925 2026-08-17T10:35:35Z https://helpforum.sky.com/t5/Talk/Telephone-not-working/m-p/5347998#M100792 <P>Welcome to this customer Community&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4757647">@Sneem1925</a>&nbsp;. It's unlikely that you'll get a reply directly from Sky, but we'll do our best to help.</P> <P>&nbsp;</P> <P>We'll need to some background information.</P> <P>&nbsp;</P> <P>I assume your phone is plugged into your broadband Hub. Are you new to Sky broadband/landline? If so when was your service activated? Or has you landline with Sky been working ok up to now?</P> <P>&nbsp;</P> <P>Do you have a black broadband Hub, or white? If it's a black one, is the Voice LED on the front panel illuminated? Amber or green?</P> <P>&nbsp;</P> <P>Are you using a cordless DECT phone?</P> Mon, 17 Aug 2026 13:02:21 GMT https://helpforum.sky.com/t5/Talk/Telephone-not-working/m-p/5347998#M100792 Mark39 2026-08-17T13:02:21Z https://helpforum.sky.com/t5/Talk/Telephone-not-working/m-p/5350665#M100841 <P>Thanks for your help. There is a fault on the line. Engineer coming out on Monday 24/8</P> Thu, 20 Aug 2026 14:00:49 GMT https://helpforum.sky.com/t5/Talk/Telephone-not-working/m-p/5350665#M100841 Sneem1925 2026-08-20T14:00:49Z