Sky Talk Telephone not working

Mrsdenisemoss — Thu, 23 Jul 2026 12:44:37 GMT

I am discussing on behalf of my 84 year old mum who has a sky talk account. When I call her number I get a message saying the number is temporarily unavailable and she can't dial out.

i have unplugged at the mains and at the router and plugged back in, it didn't work.

i have been and purchased a new handset but it still does not work.

Re: Sky Talk Telephone not working

Daniel0210 — Thu, 23 Jul 2026 12:53:26 GMT

@Mrsdenisemoss

Is her broadband working okay? Is she a new customer?

If she isn't a new customer and she hasn't done it yet, try the below line test. Disregard it saying it will test the broadband

https://www.sky.com/help/articles/fix-phone-problems-start

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Sky Talk Telephone not working

Re: Sky Talk Telephone not working